M1 Support Forum Random Gmail success

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  • #7178
    Bruce Cowan

      I’ve been using Gmail email for a number of years to send various messages from the M1XEP. It has worked reliably until early July. Doing some testing with the debugging tool, I find that only about 25% of the messages are getting through to the Gmail servers. The M1XEP seems to be making the proper request, but the Gmail servers seem to be random in accepting the connection. Yes, I am using Googles assigned password for third party apps. Has anyone else had this issue?

      #7180
      Adam Fenn

        I haven’t.  I’m sending emails every 3 minutes and they’re all getting through.

        #7181
        Bruce Cowan

          Thanks Adam.  I’ll keep trying a few things

          #7182
          Bruce Cowan

            here is a debug trace of a failed email communication

            Possibly someone can better decipher it

            Send Email 1
            SendEmail_Init GlobalSMTPType: 1, DNSGood: True, GlobalSMTPAddr: smtp.gmail.com
            SendEmail_Init getaddrinfo: 142.251.176.109
            SendEmail_Init smtp_addr: 142.251.176.109
            SendEmail_Init smtp_port: 00465
            SendEmail_Init Subject: Alert from M1 M1XEP
            SendEmail_Init To: <recipient email address.com>
            SendEmail_Init Body: ELK security system TEST message
            SendEmail_Init Username: <sender@gmail.com>
            SendEmail_Init Password: <google provided password>
            SendEmail_Init From: <sender@gmail.com>
            SendEmail_Init Domain: gmail.com
            SendEmail_Init LastConnectSSL=True
            SendEmail_Init LastConnectSTARTTLSFailed=False
            SendEmail_Init LastConnectAuth=07
            ConnectToMailServer
            ConnectToMailServer Sock=0000003D
            ConnectToMailServer: Connected
            SendEmail_Negotiate_SSL
            SendEmail_Negotiate_SSL successful
            SendEmail_ServerReady response=
            ConnectToMailServer
            ConnectToMailServer Sock=00000040
            ConnectToMailServer: Connected
            SendEmail_Negotiate_SSL
            SendEmail_Negotiate_SSL successful
            SendEmail_ServerReady response=
            Send Email Done

             

            #7210
            Bruce Cowan

              I proved my Gmail settings and general network connectivity was correct by duplicating them in a security camera that permits email alerts.  All OK.

              My issue seems to be some corruption in the configuration file.  I loaded an older ElkRP2 file and the Gmail messages were flowing successfully.

              I am now slowly making changes to that profile to (hopefully) restore full functionality.

              #7212
              Bruce Cowan

                my continuing saga….

                The profile I loaded two days ago worked perfectly.  Tested multiple times.  Email worked every time.  A time based “rule” to fire off “heartbeat” emails worked as they have in the past.

                Then, as of today, emails are failing again.  Email tests fail.  I have made no changes to the configuration profile.

                Strange

                 

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