M1 Support Forum Software update failure

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  • #8741
    Ken Gacevich

      Last week I attempted to upgrade my version of ELKRP to v2.0.41   Something went wrong with install.  When I try to open ELKRP I get an error message that says: The operators database version is later than what ElkRP is aware of.   I think the issue is that ElkRP cannot read the prior version of the operators.

      Thoughts on how I can get the files to be same version?  I have a file called ElkRP Full Install 2.0.24, which I believe is where I was before trying to update. Can I just uninstall 2.0.41 and try an reinstall 2.024?

      -Ken

      #8744
      Ken Gacevich

        Also, how do I determine version of my operators so that I can match that with the version of ElkRP?

        #8746
        Brad Weeks

          Have you tried a complete un-install then search your local C drive for an RP folder and if found right click and delete. Once completely deleted then try a fresh new install of ElKRP2 version 2.0.41

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