Alarm Engine Support Forum System error on user acount phone #

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    Keith Belt

      On trying to add a phone number to a user account which had been left blank the first time, got this system error:
      <p class=”text-info pull-right”>We’re sorry, but the system has encountered an unexpected error.</p>

      <h2 class=”text-danger”>Exception has been thrown by the target of an invocation.: Object reference not set to an instance of an object.</h2>
      <p class=”small text-muted pull-right”>ElkConnect – 2024.507.27854.2289</p>
      <p class=”small text-muted”>5/27/2024 6:35:58 PM:HTTP Code 500: TargetInvocationException: NullReferenceException</p>
      <p class=”small text-muted”>Server: Unknown</p>
      <p class=”small text-muted”>Browser: Chrome</p>

      Michael Burrell


        I just tested this as well, I get the same error message. I will report it to our devs to look into it.

        Thank you for reporting this.


        Michael Burrell


          We pushed out an update to yesterday to address this issue. Please check and see if you are still experiencing this.


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