Unable to Print from ElkRP Ver 2.0.40

M1 Support Forum Unable to Print from ElkRP Ver 2.0.40

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #6309
    John Boyd

    Hello,

    I am running with ElkRP version 2.0.40 on a Windows 10 PC. In the past while running an older version I was able to print, but not with this version.

    When I attempt to print anything I see an error message:

    “Unhanded exception has occurred in your application.” Could not load file or assembly “CrystalDecisions.Windows.Forms, Version=10.5.3.3700.0. Culture=neutral.

    Public Key Token=692fbea5521e1304 or one of its dependencies. The system cannot find the file specified.

     

    Does anyone know what this means? How can I resolve this missing file issue?

     

    Cheers,

    John Boyd

     

    #6310
    Brad Weeks

    Run a Repair on the software — Under Windows Add/Remove Programs, select RP, select Remove at which point you should be prompted to Remove, Modify or Repair — Select “Repair”. Once the Repair is complete reboot your PC and try again.

    #6311
    John Boyd

    Brad, thanks for the quick response.

    Unfortunately, the repair didn’t work. I saw the same error.

    I just did an uninstall and then reinstalled the app. Everything is now working.

    Cheers,

    John Boyd

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.
Scroll to Top