b'ELK is a leading designer and manufacturer of customized home and business security, energy management and convenience solutions. For over 29 years, we have created a trusted brand with simple, yet innovative products that have now become industry standards.Our award winning customer service and tech support staff are North Carolina friendly.We stand behind the products we sell with industry leading support and warranties.ELK Products, IncPO Box 100Hildebran, NC 28637Phone: (800) 797-9355Fax: (828) 397-4415www.elkproducts.comPhysical Address:3266 US Hwy 70 WestConnelly Springs, NC28612SALESsales@elkproducts.comCUSTOMER SERVICEinfo@elkproducts.comSales & Customer Service Hours:Monday - Friday NEW!8:00am - 5:00pm Eastern E27 Alarm Engine Pg. 8-19TECHNICAL SUPPORT(800) 797-9355techsupport@elkproducts.comTech Support Hours: Monday - Friday8:00am - 6:45pm Eastern'